Building the Wig Medical Cranial Prosthesis Network
Wig Medical has spent years training Cranial Prosthesis Specialists. The next step is a managed network: qualified, credentialed specialists receiving coordinated patient cases, with intake, insurance support, and documentation handled centrally. This page explains what that means and where it stands.
Where this stands today
Wig Medical's established business is education: online and in-person Cranial Prosthesis Specialist certification, and the CPS Society that supports specialists afterwards. That is what exists and operates today.
The managed network is being built. Specialists are being qualified and credentialed into it, and it is deliberately not the same thing as the public directory of people who have completed our certification training. Being certified does not make someone a network provider.
In the meantime, patients are not left waiting. Wig Medical reviews insurance benefits, explains what a plan requires, and helps people find a specialist today — that support is live and free.
Directory and network are different things
The specialist directory lists people who completed Wig Medical certification training. It is not the managed network, not a clinical credential, and not an endorsement. Network providers go through separate qualification, credentialing, and agreements.
What is a managed cranial-prosthesis network?
A managed cranial-prosthesis network is a coordinated system in which one operator handles patient intake, insurance and documentation support, specialist matching, quality standards, and case follow-through, while qualified specialists deliver the consultation, fitting, and prosthesis. It replaces a fragmented market of individual shops with a single accountable pathway.
- Patients enter through one intake rather than searching shop by shop
- Network specialists are qualified and credentialed, beyond completing certification
- Insurance and documentation work is centralised rather than duplicated by every provider
- Referring clinicians get one destination instead of an informal list
- Cases are tracked end to end rather than handed off and lost
How the network is being put together
Six components. Remove any one and patients go back to figuring it out alone.
One way in
Every patient enters through the same intake, whether they arrive on their own, through a physician, or through a hairstylist.
Patient intakeCentralised insurance support
Benefit review, documentation guidance, and claim coordination handled centrally instead of every specialist relearning it alone.
How insurance worksQualified specialists
Certification teaches the profession. Network participation adds qualification, credentialing, standards, and agreements on top of it.
Provider networkA destination for clinicians
Oncology, dermatology, cancer centers, navigators, and social workers get one referral pathway with follow-through.
Provider referralsDefined quality expectations
Documentation, service, privacy, and responsiveness standards, so a referral into the network means something consistent.
Geographic reach
Certified specialists across the country today, with virtual consultation options where in-person access is thin.
Find careThe problem it is meant to fix
Someone is told they will lose their hair. They are handed a pamphlet, or nothing at all. They search online and find retail wig sites, conflicting claims about insurance, and no way to tell who is qualified to fit a prosthesis on a scalp that is about to be bare and tender.
If they are persistent, they eventually learn that the word is cranial prosthesis, that their plan may have a benefit, that they need a prescription worded a particular way, and that a letter of medical necessity exists. Most people never get that far. They give up, buy a retail wig that does not fit properly, and pay for all of it themselves.
Meanwhile the specialists who can genuinely do this work are scattered, invisible to the clinicians who most need them, and each is independently trying to learn insurance billing from scratch. Oncology practices, who see this every week, have nowhere reliable to send anyone.
Training more specialists addresses one end of that. Coordinating access addresses the other.
What network providers will be held to
| Area | Standard |
|---|---|
| Specialist qualification | Certification or demonstrated equivalent training, real experience with medical hair loss, and any licensing the specialist's state requires. |
| Credentialing | A documented credentialing workflow before a specialist receives network cases. |
| Documentation | Consistent standards for prescriptions, letters of medical necessity, itemised medical invoices, and proof of delivery. |
| Privacy | Protected health information kept out of marketing systems and handled through appropriate channels with patient consent. |
| Responsiveness | Patients in active treatment are on a clock. Cases route to specialists who respond. |
| Patient experience | Private, unhurried consultations, honest pricing, and no pressure to buy on the day. |
| Continuing education | Ongoing training through the CPS Society to keep specialists current on technique, products, and billing. |
| Accountability | A route for patients and referrers to raise a concern, and a process for acting on it. |
Scope
Wig Medical trains specialists and coordinates access. It does not diagnose or treat medical conditions, does not replace a physician, and does not guarantee insurance coverage or payment.
It starts with certification
Every network provider will come from the same place: trained, certified, and able to do this work properly. If that is where you want to be, start there.